The Consumer Complaints Blog

All I wanted was to know, in the shortest time possible, whether I could get Internet. At my house. As advertized!

Just purchased furnitures recently, and not explained so well regarding mattress exchange that need to puchase mattress cover in order to have that 90 days coverage. In just few days the mattress hurts my upper and lower back, and so i contacted the Leons but refuse to exchange. Purchasing a mattress cover if only clearly explained the purpose is not a problem to me.
Also when i purchased my 2 leather sofa bed, i also purchased a leather protection coverage which cost $139.95 each sofa bed. Then a guy came to treat the sofa bed for the first time, i was only given a 1 kit for the 2 sofa bed….. in which i paid 2 coverage (1 each) for each sofa bed,, it should not be that i should be given with 2 kits???
The guy said that it is only 1 kit per transaction. If this is so,,,, if i’ll purchase 12 dozen sofa beds and pay $139.95 for one sofa bed in one transaction… i will only be given 1 kit?. I don’t believe this is right to treat a costumer who believed you can provide their needs.
I am so unhappy, very unhappy and gained a backache for not explained so well before i purchased my furniture and not again dealing with LEONS…. my family and unhappy telling my sad experience to friends.

Disclaimer
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.