The Consumer Complaints Blog

There has been an email message already sent to Guthy-Renker to follow up on the status of the order that was placed since Jan 10, 2010. To date, I have not received any reply emails nor any products from the order that has been placed.

We are still waiting for the products and it has been more than a month now since the order. From my credit card bill, I know that the products has already been charged to my credit card but no products delivered.

Initially, I thought ordering online would save me more time and trouble but now this has cost me more time and effort than going to the store to purchase the product.

I thought I should remind whomever this may concern, there have been reports on the internet that Guthy Renker crm does not have a good reputation in customer service especially addressing issues of this nature. Please do not prolong this reputation, it is bad for business especially at this time and age.

We would like to know the status on product delivery. Otherwise, I would have to cancel the order and order the Proactive products from a local distributor instead.

Disclaimer
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.