Cycle Shop USA
I don’t usually take the time to verbally complain about being ripped off, but in this case it is hoped others won’t fall prey to the scum that is out there.
To start, I have done alot of business over the internet. I have bought goods from Canadian and U.S businesses. I have never been stung until now.
The business is Cycle Shop USA. It operates out of Florida in as it turns
out a backwoods village surrounded by swamps.
I ordered some parts from them on October 19/2009. I paid by Mastercard $79.00. It took 1 day for them to debit my account which is really fast by comparison. I waited 2 weeks to get my parts. Nothing showed in the mail. I e-mailed the companies contact many times. No reply. I phoned Cycle Shop USA. Got the answer machine stating, ” Due to high caller volume we are unable to take your call……” Did this all hours of the day like 12:00 am to 12:00 pm and always got the same B.S response. So, I Google Earth the address to see if this is legit, thats when I see at street level its just a house. I have written BBB in Florida to complain, informed Rip Off Report to let them know as well.
Cycle Shop USA is nothing more than a broker business.Very flashy. Uses extravagant means to dupe the public into thinking it is a huge retailer by catalouging millions of items it personally does not carry, but “can get you”. Does not allow you to contact them by any means to find out where your order is, even though they give you all the contact means. I have contacted MasterCard and am attempting to get
the charges reversed. The business looked legit online and the prices so
low, that’s what hooked me.
Disclaimer
This article was submitted by one of our readers. Penciltrick cannot make any claims as to its authenticity but the article was accepted on a good faith belief that it is an accurate and truthful account of the events listed.
February 11th, 2010 at 9:32 pm
I had a similar experience with CycleshopUSA.com. I ordered motorcycle luggage from them and requested shipping info after payment was made. I got a bounce-back message from their server saying the mailbox was full. I called and received the same, “high caller volume” put off, that the previous blogger experienced. I tried this several times with no success at reaching them. Fortunately I had paid through Paypal and after two weeks I registered a claim against them. Only after the claim was registered did I finally get an e-mail from CycleshopUSA saying they would let me know soon what warehouse the luggage would be shipped from. At this point I wasn’t willing to take any more “chances” that I may get the product, so I left my claim active and Paypal ruled in my favor, returning my money.
I do not know if this is a legitimate business or not, if it is, they have the worst customer service I have ever seen. I would strongly caution anyone from ordering anything from this site.
March 18th, 2010 at 10:39 am
I too was blindsided by this bogus business. I ordered a jacket from them Feb 6, 2010. After my confirmation I havent heard not one word from these people. I’ve emailed/called and have learned a lesson. It’s irritating and I noticed they did charge my credit card in it’s entirety for my fake purchase. I’m calling my credit card company to see what I can do to get my funds returned.
October 30th, 2010 at 1:18 pm
I also was ripped off by this guy. I bought a fender, and it wasn’t the style I wanted. I went through their RMA process and paid to have it shipped back – then verified they got it. That was in February – I still haven’t got my refund. Multiple calls, emails, contacts to Florida BBB and Internet Fraud – but nobody has been able to help me. This business is a turd I would run away from it.